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Returns and Exchanges

Onur Forma provides a return / exchange guarantee to all its users.

The shipping fee for returns belongs to the customer. For the exchange, only the return fee is covered by our customer. It will be sufficient to send your product to the nearest Yurtiçi Cargo branch, together with the invoice, to the address on the contact page, provided that the cargo fee is covered.

We always stand behind all the products we produce. If for any reason you are not satisfied, you have the right to return or exchange within 14 days.

After requesting a return or exchange, pack the product with the same care and send it with the invoice. Make your shipments with Yurtiçi Kargo.

Onur Forma provides a return / exchange guarantee to all its users.

Our outlet products are non-exchangeable and non-refundable. We recommend that you choose the right size and model before shopping. Slippers are included in the Outlet category.

There are no refunds for our products sold with a campaign. You can request a change.